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Palo Standard Support - extended service agreement (renewal) - 1 year
Palo Standard Support - extended service agreement (renewal) - 1 year
- Price:
$3,415.99
- Availability:
- Mfr #: PAN-SVC-NFR-3260-R
- UNSPSC #: 81111811
- Item #: 011382672
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Compatibility Information
Designed For | P/N: PAN-PA-3260-NFR |
Details
Service & Support | Extended service agreement - parts and labor - 1 year ¦ Technical support - phone consulting - 1 year - response time: 1 business hour - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 1 ¦ Technical support - phone consulting - 1 year - response time: 2 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 2 ¦ Technical support - phone consulting - 1 year - response time: 4 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 3 ¦ Technical support - phone consulting - 1 year - response time: 8 business hours - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday - severity level 4 ¦ Technical support - e-mail consulting - 1 year - availability: 11 hours a day (7:00 AM - 6:00 PM) / Monday-Friday ¦ Technical support - web support - 1 year ¦ Technical support - web knowledge base access - 1 year ¦ New releases update - 1 year |
General
Service Included | Parts and labor |
Full Contract Period | 1 year |
Pricing Type | Not for resale |