Reduce End-User Downtime, TCO, and Support Costs
Empower your hybrid workforce with nimble and powerful technologies that keep digital workspaces running in an optimal state, always.
Self-service app
Endpoint monitoring
Automated remediation
The modern workplace is a distributed and dynamic environment with a variety of digital components. From devices to environments and applications, every element contributes to the end-user experience. Even a single failure, issue, or bottleneck can significantly impact end-user productivity and satisfaction levels.
That's why your organization's digital workplace must offer employees fast and intuitive experiences. Keeping every tool running optimally and solving problems before they occur is the only way to make it happen.
Leverage the power of AI and automation to make your workplace technology invisible to your end-users. Continuously monitor endpoints, analyze device health, and deliver remediations proactively. Empower your employees to resolve issues with a self-service app. And automatically enforce policies to keep your digital workplace compliant at all points.
"Zones' flexible, easily configured and end-user-centric Digital Experience Management solutions complement your existing technology stack."
Deliver seamless experiences to your end-users with our Digital Experience Management Solutions.
Self-Service Resolutions
Turn your end-users into power-users with a one-click solution.Offer one-click solutions to end-users for commonly recurring issues using self-service app.
Endpoint Monitoring
Continuously scan your employees' devices for potential performance issues.
- Collect device and application performance data
- Analyze data and scan for performance issues
- Pinpoint the root cause of issues with ease
Automated Remediation
Apply automations to deliver fixes for recurring and new issues.
Use automation to deliver out-of-the-box and flexible, configured remediation for performance, application, and network issues faced by your employees.
Tools and Technology Integration
Integrate existing toolset with Zones Digital Experience Management solution to increase ROI and boost employee experience.
- Elevate self-service experiences by integrating automation platforms with existing tools like chatbots and ITSM.
- Deliver conversational support experiences with minimal wait times.
- Integrate with existing remote desktop tools, ITSM platforms, and backend systems to build intuitive processes.
Compliance and Reporting
Ensure policy compliance and gain complete visibility into your digital workplace.
- Monitor compliance parameters, detect non-compliance and configuration drift, and take corresponding actions.
- Gain visibility into endpoint performance and health, track solutions for issues, and speed proactive and reactive problem management.
Why Digital Experience Management is a must for hybrid workplaces
Digital Experience Management from Zones: What sets us apart?
Context-aware solutions: Flexible, easily configured, and end-user-centric Digital Experience Management solutions that complement your existing technology stack.
Managed services: Optional, managed Digital Experience services delivered through robust governance models to ensure high CSAT and EX scores.
Seamless integration: We seamlessly integrate Digital Experience Management solutions into your existing digital workplace toolset to maximize the ROI.
Thorough understanding of the enterprise IT landscape: Plus, our Digital Experience Management tools are designed to work with your environments, devices, and applications.
Rapid implementation: Frameworks and automations to accelerate the implementation and speed time-to-value.
AI-Enabled Event Detection: An out-of-the-box self-healing solution is available to support events.
IT Announcements and Notifications: Display notifications to end-users through a self-help app.
Reduced downtime: A 90% decrease in outages with 24x7 access to IT support.
