Make every team and customer engagement count
Today's customer and team engagements are ongoing conversations that unfold across time and channels. Phone, video, email, chat, social: It's all one integrated omni-channel now. Done right, seamless execution pays off in increased revenue and higher lifetime value of customers.
Change the way your office, mobile, and distributed workforce collaborates. Deliver an engaging experience for voice, video, and mobility on virtually any device. Simple enough to run on an appliance, yet powerful enough to support up to 2,000 users with virtualized software.
Improve your customer experience and contact center agent efficiency when you add powerful, affordable, multichannel functionality for voice, email, and web chat to your contact center. Avaya IP Office Contact Center is purpose built for businesses with five to 100 agents. It combines Avaya customer experience leadership with the simplicity and value of the IP Office Platform.
Provide advanced unified communications and contact center solutions throughout your enterprise. Now you can integrate and deliver voice, video, data, and web communications applications and services to your team anywhere – whether they're in the office, or on the go.
Deliver highly reliable, top quality, communication solutions for a range of user types within your organization. Smart design, crystal-clear sound, and productivity features make Avaya phones an easy choice for everyone from everyday users to power users. By combining innovative deskphone features with an engaging user experience, Avaya provides advanced capabilities in competitively priced models.