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Extended service agreement - advance hardware replacement - 4 years (from original purchase date of the equipment) - shipment - response time: NBD - for Surface Laptop Studio
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Extended service agreement - parts and labor (for 3/3/0 warranty) - 5 years - pick-up and return - 9x5 - repair time: 3-7 business days - for ZBook Create G7, Studio G10; ZBook Firefly 14 G9, 16 G9; ZBo
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Extended service agreement - parts and labor (for 3/3/0 warranty) - 4 years - on-site - business hours - response time: NBD - for ZBook Create G7, Studio G10; ZBook Firefly 14 G9,
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Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 16 G10
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Extended service agreement - parts and labor (for mobile workstations) - 5 years - 9x5 - repair time: 3-7 business days - for ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10, 16 G9; ZBook Fury 16
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Extended service agreement - parts and labor - 3 years - pick-up and return - 9x5 - for Dragonfly G4; Elite x360; EliteBook x360; ZBook 15 G6, 15v G5, Studio G5
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Extended service agreement - parts and labor - 1 year - on-site - business hours - response time: NBD - must be purchased with service contract - for Poly Studio X30
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Extended service agreement - advance hardware replacement (for Studio X52 and TC10) - 1 year - shipment - response time: NBD - for Poly Studio X52
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Extended service agreement - parts and labor - 4 years - on-site - 9x5 - response time: NBD - for ZBook 16 G10, Power G10, Studio G10; ZBook Firefly 14 G10, 16 G10; ZBook Fury 1
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Extended service agreement - parts and labor (for 3/3/0 warranty) - 4 years - on-site - 9x5 - response time: NBD - for ZBook Create G7, Studio G10; ZBook Firefly 1
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