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Extended service agreement - advance parts replacement (for managed component only) - 1 year - shipment - 9x5 - response time: NBD - for Color LaserJet Pro MFP M479fdn, MFP M479fdw,
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Extended service agreement - parts and labor (for 12 pct claims w/pool) - 3 years - pick-up and return - 9x5 - repair time: 3-7 business days - for HP 470 G10, 470 G9;
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Extended service agreement - parts and labor - 3 years - on-site - 9x5 - response time: NBD - for ZBook Power G10, Studio G10; ZBook Firefly 14 G10, 14 G9, 16 G10; ZBook Fury 16 G10,
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Extended service agreement - replacement - 1 year - shipment - 9x5 - response time: NBD - for Engage One Prime, Prime Cash Drawer; Engage One Prime 2D, I/O Hub
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