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Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - academic, volume, Tier 2, for retail customers - for P/N: R8Q71A, R8V12A
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Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for P/N: J9774A, J9774AR, J9777A, J9777AR, J9780A, J9780AR, J9783A, J9783AR, JL070A, JL070AR
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Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h - for P/N: JL693A, JL693A#ABA, JL693A#ABB, JL693A#AKJ, JL693AR
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Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 470065-802, 470065-810, 712329R-371, 722445-B
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Extended service agreement (renewal) - parts and labor (for hardware only) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: S0M82A, S0M82A#ABA, S0M82A#B2E, S0M82AR
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Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for ProLiant MicroServer Gen10, MicroServer Gen10 Entry
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Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 717170-291, 717170-AA1, 722313-B21#ABJ, 722314-B21#ABJ, 722315-B21#ABJ, 768645R-421
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