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Extended service agreement - parts and labor (for appliance with 1000 devices license) - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JY791A
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Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, volume, Tier 2, for retail customers - for P/N: S1D09A, S1D10A
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Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for P/N: JH302A#ABB, JH302A#B2B, JH302A#B2C, JH303A#AC4, JH303A#B2B, JH303A#B2C, JH303AR#ABA
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Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - academic, for retail customers - for P/N: R7J02A, R7J03A, R7J04A, R7J05A, R7J06A
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