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Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - academic, for retail customers - for P/N: JL678A, JL678A#ABA, JL678A#ABB, JL678A#ACD, JL678AR
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Extended service agreement - parts and labor - 2 years ( 2nd and 3rd year ) - on-site - response time: NBD - for Lexmark MS610de, MS610dn, MS610dte, MS610dtn
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Extended service agreement - parts and labor (for G40 POLY G40-T Video Conf/Collab System) - 1 year - on-site - business hours - response time: NBD - must be purchased with service contract
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