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Extended service agreement - parts and labor (for 6TB storage array) - 3 years - on-site - 24x7 - response time: 4 h - for P/N: K0F28AR, P9M35A, P9M35AR
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Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, for retail customers - for P/N: R4W29A, R4W64A, R4W65A, R4W66A, R4W67A
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Extended service agreement - replacement - 1 year - shipment - 24x7 - response time: 4 h - academic, for retail customers - for HPE Aruba AP-585EX, AP-587EX
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Technical support - phone consulting - 4 years - 24x7 - response time: 2 h - academic, for retail customers - for P/N: R4H19A, R4H20A, R4H21A, R4H22A, R4H23A, R4H23AR
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Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for P/N: J9783AR#ABA, JL070-61001, JL070A#AC4, JL070A#ACC, JL070A#ACE, JL070AR#ABA
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