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Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL693A, JL693A#ABA, JL693A#ABB, JL693A#AKJ, JL693AR
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Extended service agreement (renewal) - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: JL679A, JL679A#ABA, JL679A#ACC, JL679A#ACD, JL679A#ACE, JL679A#B2C, JL679AR
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Extended service agreement - parts and labor (for 480GB cache storage array) - 3 years - on-site - 8x5 - response time: NBD - for P/N: Q8B77A, Q8D11A
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