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Technical support - phone consulting - 5 years - 24x7 - response time: 2 h - academic, volume, Tier 2, for retail customers - for P/N: S0M82A, S0M82AR
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Extended service agreement - parts and labor (for hardware only) - 5 years - on-site - 24x7 - response time: 4 h - for P/N: S1G49A, S1G50A, S1G50AR
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Extended service agreement - parts and labor (for hardware only) - 4 years - on-site - 24x7 - response time: 4 h - for P/N: R4W29A, R4W64A, R4W65A, R4W66A, R4W67A
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