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Extended service agreement - parts and labor - 3 years (from original purchase date of the equipment) - pick-up and return - repair time: 2 business days - for Heron HD3430
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Extended service agreement - parts and labor (for chargers and docks) - 3 years (from original purchase date of the equipment) - carry-in - repair time: 5 business days - for Gryphon I GM4500, GM4500-HC
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