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Extended service agreement - replacement - 4 years - shipment - 24x7 - response time: 4 h - academic, volume, Tier 2, for retail customers - for P/N: S0M81A
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Technical support - 1 year - 24x7 - response time: 2 h - academic, volume, Tier 2, for retail customers - for P/N: JL624A, JL624AR, JL625A, JL625AR, JL857A, JL858A
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Extended service agreement (renewal) - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: JL676A, JL676A#ABA, JL676A#ABB, JL676A#ACC, JL676A#ACD, JL676AR
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Technical support - phone consulting - 3 years - 24x7 - response time: 2 h - academic, volume, Tier 2, for retail customers - for P/N: R8Q70A, R8V11A
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Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - academic, for retail customers - for P/N: JL827A, JL827A#ABB, JL827A#AC3, JL827A#ACD, JL827A#B2C, JL827AR
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