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Extended service agreement - parts and labor (for 2.88TB cache storage array) - 1 year - on-site - 24x7 - response time: 4 h - for P/N: Q8B62A, Q8B63A, Q8C25A, Q8C48A, Q8C99A, Q8D02A
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Technical support - phone consulting - 1 year - 24x7 - response time: 2 h - academic, volume, Tier 2, for retail customers - for P/N: JL581A, JL581A#B2C, JL581AR
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Extended service agreement - parts and labor - 3 years - on-site - 24x7 - response time: 4 h - for P/N: 470065-693, 648375-051, 648376-041, 648376R-421, 648377-051, 648377R-421, 664043R-B21
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Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD - academic, for retail customers - for Networking CX 6200F 24G 4SFP Switch
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Technical support - 1 year - 24x7 - response time: 2 h - academic, for retail customers - for P/N: JL624A, JL624AR, JL625A, JL625AR, JL857A, JL858A
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