Transform the Customer Experience: More Engaging, Interactive, and Empowering
Self-service kiosks are highly visual, easy to use, and smart additions to your omnichannel strategy.
Self-service kiosks join a long list of technologies empowering consumers. An increasingly tech-savvy population of do-it-yourselfers have embraced any opportunity to use technology to better their lives. Retailers are taking notice.
"Selecting, configuring, installing, and supporting the best self-service kiosks for your customers, business model, and budget is a big challenge. Zones' expertise makes all the difference."
Self-service never looked so good.
Customer Benefits of Retail Kiosks
In addition to giving customers interactive access to product information and options, the benefits of self-service kiosks include:- Enhance the in-store experience with product demonstration videos.
- Enable fast self-checkout with contactless payment.
- Connect kiosks to Apple Pay™ and your loyalty program to enable even faster checkout while customers accumulate rewards for future purchases.
Business Benefits of Retail Kiosks
Improving operational efficiencies and profit margins are two big ones. Additional benefits of self-service kiosks include:- Optimize labor costs by freeing staff to focus on priority tasks and value-added services.
- Increase sales via upselling, recommendations, and special offers.
- Support the endless aisle effect, enabling you to sell in-store customers products that are out of stock or not sold in-store.
- Link kiosks to your loyalty program to support omnichannel marketing efforts and repeat business.
- Collect retail analytics for insights into customer behavior, best- and least-selling items, and more for better decision-making.
Focus on your strategic initiatives. Leave the IT complexities to us.
Selecting, configuring, installing, and supporting the best self-service kiosks for your customers, business model, and budget is a big challenge. Zones' expertise makes all the difference. Our customer-centered approach is all about solving your complex IT problems today with complete solutions that transition tomorrow as your needs change.
Let our end-to-end services and unmatched global supply chain expedite your digital transformation.
