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Collaboration

Capture the flexibility of any device, anywhere, any time for collaboration technology that empowers people to engage and innovate simply.

Spark

Cisco Spark service is your business messaging app, conferencing solution, and phone system all in one. After all, teams move faster when everything and everyone comes together with Spark.

Conferencing

Bring employees, customers, and partners together to collaborate from anywhere with highly scalable voice, video, and content sharing. Delivered from the cloud, on premises, or through hybrid solutions, Cisco Conferencing solutions allow people to more securely collaborate from mobile devices, desktops, or meeting rooms with scheduled or unplanned meetings.

Endpoints

Optimize collaboration for an extensive set of uses cases and business functions. Cisco endpoints provide a consistent user experience when paired with unified communications, customer collaboration, and conferencing solutions.

Collaboration endpoints take advantage of both on-premises and cloud-based collaboration services such as voice messaging, instant messaging, video, and presence.

Unified Communications

Help enable comprehensive and effective collaborative experiences

Unify all your voice, video, data, and mobile applications for collaboration with Cisco Unified Communications solutions.

Customer Collaboration

Transform customer care from simple phone transactions to rich collaboration experiences that you can customize to meet the needs of individual customers. Cisco Customer Collaboration products can help your organization in four critical ways:

  • Build Competitive Advantage: Use voice, web, email, video, chat, analytics, and social media to personalize customer service.
  • Accelerate Time to Resolution: Advanced communications help agents quickly identify and resolve potential problems.
  • Enhance Customer Satisfaction: Help customers quickly access agent assistance.

Increase Revenue Opportunities: Create more productive sales opportunities.