Apple Services
AppleCare
Rely on the experts who know your Apple products best
All Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. To extend your coverage further, purchase the AppleCare Protection Plan or AppleCare+.
Because Apple makes the hardware, the operating system, and many applications, Apple products are truly integrated systems. And only AppleCare products give you one-stop service and support from Apple experts, so most issues can be resolved in a single call.
- One stop for technical support
- Apple hardware coverage
- Software support included
Have questions about Apple services and Zones IT lifecycle services? Consult an Apple specialist by contacting your Zones account manager or call 800.408.9663.
AppleCare+ for Mac
- 24/7 priority access to Apple experts via chat or phone
- Global repair coverage
- Onsite repair for desktop computers: Request that a technician come to your work site
- Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Mac to an Apple Store or other Apple Authorized Service Provider
AppleCare+ for iPad
- Two years of service and support
- Covers iPad, iOS, iCloud, and Apple apps
- Express Replacement Service
- Up to two incidents of accidental damage (each subject to a service fee)
AppleCare Protection for Apple TV
- Two years of service and support
- Covers Apple TV, AirPort® devices, AirPlay®, and iCloud
Item #1376554 - AppleCare Protection Plan - 2 Year Extended Service Agreement