The HGST Active Archive System provides a complete data storage solution for peta-scale storage requirements. Each system is fast to set up, easy to use. Delivering massive capacity with minimal downtime for the customers is the key focus. HGST believes, that outstanding support is part of an outstanding product. In the event you need assistance with your product, the HGST support team is at your service. The customer-centric organization brings decades of storage expertise to provide the high level of quality support.