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Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: P06479R-B21, P08335R-B21, P17077-B21, P17078
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Extended service agreement - parts and labor (for Composer) - 2 years - on-site - 9x5 - response time: NBD - for P/N: 804353-B21, 804353-B22, 804353R-B21
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Technical support - phone consulting - 4 years - 24x7 - response time: 2 h - academic, for retail customers - for P/N: JL676A, JL676A#ABA, JL676A#ABB, JL676A#ACC, JL676A#ACD, JL676AR
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Extended service agreement - parts and labor - 1 year - on-site - 24x7 - repair time: 6 hours - for P/N: 717170-291, 717170-AA1, 722313-B21#ABJ, 722314-B21#ABJ, 722315-B21#ABJ, 768645R-421
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Extended service agreement - parts and labor (for 720GB cache storage array) - 1 year - on-site - 8x5 - response time: NBD - for P/N: Q8B80A, Q8D13A
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