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Dell EMS Email Archive and eDiscovery

Simplify your email e-discovery

Dell Email Management Services (EMS): Email Archive and eDiscovery is a cloud-based service that provides continuous archiving of all your email messages, Lync conversations, and attachments, whether you rely on Office 365 or an on-premises Exchange environment. EMS captures, retains, preserves and searches for email and Lync conversations. By capturing a single instance of each email message, applying granular retention and disposition policies, and providing advanced search, Dell Software ensures that email messages will be available when needed without creating a storage or performance burden on your servers.

Over a thousand organizations and millions of users depend on EMS Email Archive to archive their email securely and respond to e-discovery requests – at a lower total cost of ownership (TCO) than on-premises solutions.

Learn about Dell software and your purchasing options from a Zones licensing expert. Contact your Zones account executive or call 800.408.9663.

Scalable, long-term retention

Scalable SaaS storage

Store all your emails off-site in EMS data centers, with customer specific encryption of email contents

Lync archiving

Optional IM archiving capability archives Microsoft Lync conversations and content for later search and export

Flexible retention policies

Set as many retention policies as required in order to meet your compliance and business needs, based on flexible criteria

Attachment stubbing

Stub out attachments in your production Exchange environment based on age, size and file type criteria

Import prior email

Securely upload your pre-existing emails via Dell's Web-based ImportManager, or by leveraging Dell Managed Import service for larger imports requiring physical disk exchange

E-discovery support

Fast searches

Search millions of emails in seconds – emails, including headers and attachments, are fully indexed for fast, comprehensive searches by reviewers

Scoped Reviewer

Delegate e-discovery rights to specific users without granting full administrative rights

Flexible search criteria

Perform complex searches across headers, subject line, message body, attachment file names, and the contents of over 450 different file types

Saved result sets

Save searches and associated results for future use

Intelligent alias and distribution list handling

Because EMS Email Archive and eDiscovery tracks changes to aliases and distribution lists over time, searches based on individuals are properly associated with the right messages, and you can use your distribution lists for retention policy membership.

Multiple, granular litigation holds

Establish litigation holds so that critical emails cannot be purged from the archive

Message export

Export messages to PST, EML and EDRM formats

End-user access

Outlook integration

With the EMS Outlook plug-in, users can access their own archived email directly within Outlook, maintaining their folder structure

Mobile and web interfaces

Users can access their own archived email via secure web and mobile device interfaces

Redundant storage

Each email message is stored three times on separate disks, improving search performance and helping assure high availability

Per-customer encryption

Emails in transit are encrypted using TLS, and they are then stored with encryption

Multiple global data centers

Primary data storage is in one of several geographically dispersed tier 4 data centers